Terms of service

Terms of Service

Last updated: September 14, 2026

Welcome to Wicked & Wonder! These Terms of Service ("Terms") govern your use of our website and your purchase of products from Wicked & Wonder.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Wicked & Wonder

Wicked & Wonder is an online shop offering fun, novelty, seasonal, and giftable products.

Throughout these Terms, "we," "us," and "our" refer to Wicked & Wonder. "You" and "your" refer to the person using our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You may not use our website to:

  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of our website
  • Copy, reproduce, or use our content without permission
  • Submit false or misleading information

We reserve the right to refuse service or cancel orders if we believe our website is being misused or an order is fraudulent or unauthorized.

3. Products

We make every effort to display our products, photographs, descriptions, colors, and dimensions as accurately as possible. However, actual colors and appearance may vary depending on your device or screen.

Some products may be handmade, individually packaged, or subject to minor variations. These variations do not necessarily constitute a defect.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

4. Pricing

All prices are displayed in the currency indicated on our website.

We reserve the right to change product prices at any time without notice.

While we make every effort to ensure pricing information is accurate, errors may occasionally occur. If an item has been listed at an incorrect price due to an error, we reserve the right to cancel the affected order and provide a refund for any amount already paid.

Applicable taxes and shipping charges may be added to your order at checkout.

5. Orders

When you place an order, you are making an offer to purchase the products in your cart.

We reserve the right to accept or decline an order for any reason, including suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.

Once your order has been accepted and payment has been processed, you will receive an order confirmation.

Please make sure your shipping and contact information is correct before completing your purchase.

6. Payment

Payment must be successfully received before an order can be processed and shipped.

We use third-party payment providers to securely process payments. We do not have access to your complete payment card information.

7. Shipping & Delivery

We ship orders to the destinations available at checkout.

Shipping times are estimates and are not guaranteed. Delivery times may be affected by postal delays, weather, holidays, customs, carrier delays, or other circumstances outside of our control.

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. Please contact us if your package appears to be delayed or lost, and we will do our best to assist you.

For more information about returns, damaged products, and other order issues, please see our Refund Policy.

8. International Orders & Customs

Customers are responsible for any applicable customs duties, import fees, taxes, or other charges imposed by their destination country unless otherwise stated at checkout.

Wicked & Wonder is not responsible for delays caused by customs or government agencies.

9. Order Cancellations

We process orders as quickly as possible. If you need to cancel an order, contact us as soon as possible after placing it.

We cannot guarantee that an order can be cancelled once it has entered processing or has been shipped.

10. Intellectual Property

All content on the Wicked & Wonder website, including photographs, graphics, logos, product descriptions, text, designs, videos, and branding, belongs to Wicked & Wonder or is used with permission.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission.

11. User Content

If you submit reviews, photographs, comments, or other content to Wicked & Wonder, you grant us permission to use that content for marketing and promotional purposes, including on our website and social media, unless otherwise agreed.

You represent that you have the right to submit the content and that it does not violate the rights of another person or business.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, security, or practices of third-party websites. Visiting or using third-party websites is at your own risk.

13. Disclaimer

Our website and products are provided on an "as available" basis.

We make reasonable efforts to keep our website accurate and operational, but we do not guarantee that the website will always be available, error-free, or free from interruptions.

Nothing in these Terms limits or excludes any rights or protections that cannot legally be limited or excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Wicked & Wonder will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our liability will not exceed the amount you paid for the specific product or order giving rise to the claim, except where such limitation is not permitted by law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Wicked & Wonder operates, without regard to conflict-of-law principles.

Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.

18. Contact Us

If you have questions about these Terms, please contact us:

Wicked & Wonder
hello@wicked-and-wonder.com

Thank you for shopping with Wicked & Wonder!